A couple flying back to New Jersey from Orlando are accusing Spirit Airlines of lying about why they were deplaned.
Jewish parents Ari and Avital Eisenberg were flying back from Passover holiday with their children, Rikki, 2, and Daniel, 7.
In addition to being pregnant, Mrs. Eisenberg was keeping a close eye on her children after boarding, with one of them being classified as “special needs.”
The family was approached by a flight attendant, who told them they’d be getting kicked off of the plane at the captain’s request for “noncompliance.”
“I told you, noncompliance,” the flight attendant said forcefully. “You’ll have to get off. I didn’t want to do this.”
WATCH THIS: A family was just kicked off a @SpiritAirlines flight from Orlando to NY, because their two-year-old child who was eating, wasn’t wearing a mask. The mother is 7 months pregnant, and they have a special needs child. The entire flight was deplaned. pic.twitter.com/dcjLIEbDfA— Breaking911 (@Breaking911) April 5, 2021
“We’re wearing masks,” Mrs. Eisenberg said.
“She not wearing one,” the stewardess said, pointing at the toddler. “The pilot wants you off.”
“She just turned two,” the mother replied.
Others defended the family, pointing out that other children under five were not masked and that nobody had a problem with them.
Eventually, the family gave up.
“No problem,” Mr. Eisenberg said. “No problem at all, I’ll get my lawyer on the case. “
“Go ahead,” the stewardess said dismissively as she walked away. “Get your lawyer.”
According to Fox News,, Avital Eisenberg explained that her son “has frequent seizures and that covering his mouth can induce them” and was doing her best to keep his mask on.
Eventually, the family were allowed back on the plane, and an unnamed male flight attendant -who initially started the commotion- was removed under police escort.
The videos quickly made the rounds on social media, prompting an odd response from Spirit.
For the Eisenbergs, the incident was mishandled and the subsequent public response by Spirit Airlines was incorrect.
“My son missed his medication window. Thank God he didn’t have a seizure. He was sitting there in a soaking wet diaper because I couldn’t change him during the whole thing,” Mrs. Eisenberg said. “My daughter is going crazy from all this. It was a terrible terrible experience to go through let alone someone with a special needs child.”
It is unknown why the male steward who started the commotion was led away by police.
Happy ending for the family kicked off Spirit Airlines! Everyone got back on they kicked the flight attendant off instead 😋 pic.twitter.com/Te2G6W04GZ— suzy (@suzy__1776) April 5, 2021
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